Archive for the Twitter Category

Vince Lombardi TrophyAh, the Super Bowl. Two teams meet on the field, nearly 100 million friends gather to watch the game at home, and ad agencies are charged with making a breakthrough TV commercial in only 30 seconds.

While those in the online marketing world live and breathe social media, we have to remember that outside our inner circle, there are still millions without Facebook accounts and that many think Twitter is a Looney Tunes character.

In this article, I analyze which companies effectively drove their message home, and which ones fumbled their big opportunity. After all, a TV spot during the big game is expensive; extending that brand to your audience via social media costs far less, and is often free.

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The commercials were judged on the following two criteria:
1) Was the spot effective in driving their marketing message
2) Did the website deliver on that message

SUPER BOWL CALIBER
E*Trade - The smart-talking baby commercials are hysterical, and may have just coined a new golf term, “shankopotamus.” You watch the spot, you laugh, and you know what the product is about. Upon arriving at the web site, there are links to view the commercials, including even more hysterical outtakes. Bonus: E*Trade bought the Google keyword shankopotamus.

E*Trade Shankopotomus

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Freshbooks.com interview – Saul Colt, the “Head of Magic” uses social media and retro marketing to build a loyal following. from Jim Hopkinson on Vimeo.

Wouldn’t it be great if ALL companies…

  • Took their customers to free dinners
  • Sent their users flowers when they’ve had a bad day
  • Received a 99% positive referral rating
  • Had an entrepreneurial blog and irreverent newsletter
  • Had a Twitter following so passionate that users solved problems
  • Instilled a little bit of “magic” into everyday life?

Well, if you’re a marketer, a manager, or public relations rep trying to improve your company’s image, then my interview with Saul Colt, “Head of Magic” for the online invoicing company “Freshbooks,” is a must-listen.

Our 20-minute conversation is a marketing case study for using social media and “retro marketing” to grow a loyal following. We discuss:

  • How Freshbooks was born out of frustration that many freelancers face
  • Why they take their customers — even non-paying ones — to free dinners
  • What just might happen if you get stood up on a blind date
  • His title, and what happens when the “Head of Magic” heads to Las Vegas
  • Why he has a Love-Hate relationship with Zappos.com
  • The iPhone promotion that differentiated them from every other company
  • Their CEO’s blog post “The 7 Ways I’ve Almost Killed Freshbooks
  • How their iPhone app helps on-the-go freelancers keep better records

To learn how to use current social media tools like Twitter, Blogs, and Newsletters build your brand, listen now:

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Helpful links:

About Freshbooks | Freshbooks Tour | Twitter.com/freshbooks | Twitter.com/Hopkinsonreport

You might also like:

Get a Room! An entrepreneurial couple gives marketing tips for startups.

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Today I’m going to live up to my tagline and do exactly that, taking a look back at the marketing trends that mattered in 2008, and what’s to come in 2009.

Apple iPhone

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Hey Everyone… Christmas is just days away for me so I’m going to crank out a quick top 10 list before I head home for the holidays. I’ll give you the marketing trend that mattered this year, how that trend could evolve in 2009, and the podcast episode to go back and listen to that covered the topic. Let’s roll.

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Jim interviews political reporter Sarah Lai Stirland about Facebook, Twitter, YouTube, and how social media is changing the 2008 political race.

Wired.com Political Reporter Sarah Lai Stirland

Last week I had a great interview with political reporter Sarah Lai Stirland. Not only is she a well-respected writer on Wired.com’s political blog, Threat Level, but she has a smashing British accent to make the podcast even more intriguing.

What would it be like if the next President gave updates on Twitter? What if he continually updated his Facebook status and uploaded photos of White House events? The next time our president takes a vacation at Camp David or attends a peacemaking meeting in the Middle East, maybe he could take a video camera and post a few clips on YouTube. And what kind of cell phone does our leader pack in his pocket? Is he in line for an iPhone 3G? Banging out text messages on a Sidekick? Or sticking to a time-tested Razr?

Obama Facebook Status

Links to topics discussed in the podcast:

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